Jamie Banas

Systems & Application Infrastructure Engineer

New Castle, DE  |  j.banas@lightbored.net  |  302-615-1989  |  LinkedIn

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Profile

System Engineer and Application Infrastructure Support Specialist with more than 30 years of experience in sizing, configuring, and implementing network infrastructure, servers, desktop clients, and remote clients. Outstanding troubleshooting and technical problem-solving skills supporting both internal and external customers. Quick to adapt to new technologies and introduce them effectively into an organization.

Certifications

Skills & Abilities

Operating Systems

Microsoft Windows Desktop & Server, Red Hat Linux 6/7/9, Red Hat Enterprise Linux 3–7, Ubuntu, AIX 6/7, OpenBSD, Oracle Linux, VMware ESXi

Programming / Scripting

C#, C++, C, Java, COBOL, VB, Bash, Batch, VBScript, Terraform

Software & Platforms

PostgreSQL, Microsoft SQL Server, Exchange, Apache, IIS, Nagios, TOAD

Hardware

HP/Compaq & Dell servers, SANs, Sun Enterprise systems, Fibre Channel, network switches & firewalls, AS/400, KVMs

Experience

Infrastructure Engineer

JPMorgan Chase  |  Nov 2022 – Present

Manage application infrastructure budgets and automation for CCB Home Lending technology, including data center migration automation for Mortgage Processing Express and Mortgage Application Express.

  • Manage application infrastructure budgets for 100+ CCB Home Lending applications
  • Write Terraform code to build on-premise infrastructure for applications
  • Build configuration blueprints for infrastructure provisioning automation
  • Train teams on budgeting tools and Terraform-based self-service infrastructure
  • Drive performance troubleshooting and database platform improvements for Mortgage Express

Software Engineer

JPMorgan Chase  |  Dec 2018 – Nov 2022

Led the Home Lending Technology SRE team managing tech refresh for MXComm, Mortgage Processing Express, and Mortgage Application Express; subsequently managed the US DBA team for HLT.

  • Led a team of 8 direct reports through each application's tech refresh
  • Redesigned application infrastructure to better meet scale and complexity
  • Drove automation of Progress OpenEdge installation to an AaaS platform
  • Led Progress OpenEdge DBAs across 3 US offices

Application Development Lead

JPMorgan Chase  |  Jul 2017 – Nov 2018

Led a development team of 10, driving application development and design for the Home Equity platform.

  • Transitioned the team from waterfall to Agile development methodology
  • Drove the platform toward a DevOps and Continuous Integration model
  • Acted as Design Authority for Home Equity business
  • Resolved critical production issues and audited security compliance

Applications Support Manager

JPMorgan Chase  |  Apr 2012 – Jun 2017

  • Managed up to 12 direct reports; load balancing SME for mortgage originations platform
  • Reduced breached tickets by 80% across the team
  • Managed 1,500+ SSL certificate inventory, including renewals and implementation
  • SSL/TLS protocol and cipher SME; drove protocol and cipher uplift projects
  • Created and executed disaster recovery plans across multiple sites

Infrastructure Specialist

Dell Federal Government Services  |  Nov 2009 – Apr 2012

  • Supported intranet IIS web servers receiving 1,000,000+ hits/month
  • Implemented and maintained a VMware ESXi environment of 5 hosts / 30 VMs
  • DBA for SQL Server 2000/2005/2008 across 120+ databases

Infrastructure Specialist

Perot Systems Government Services  |  Oct 2007 – Nov 2009

  • Developed and rolled out desktop encryption technology
  • Managed a client intranet of 200+ individual sites
  • Migrated databases from SQL Server 2000 to 2005

Infrastructure Specialist

Electronic Data Systems  |  Sep 2005 – Sep 2007

  • Implemented SharePoint Portal Server and a firmwide discussion board solution
  • Designed an ASP-based inventory site used by 800+ users
  • DBA for SQL Server 2000/2005

Systems Administrator

Daleen Technologies, B.V.  |  Feb 2001 – Apr 2002  |  Schiphol-Rijk, Amsterdam

  • Supported EMEA sales team with application demonstration laptop builds
  • Managed network infrastructure and server hardware for the office

Education

Hillsborough Community College, Tampa, FL — Associate in Science, Computer Programming (Honors)